EDM Creative

Terms Of Sales

Orders sent to us only become final when they have been confirmed in writing.
Any subsequent modification of the order requires a written agreement.
If we believe for any reason that we can no longer follow up on an order, the EDM SERVICE Company reserves the right to do so by reimbursing the buyer for the deposit paid, without compensation.

Delivery times count from the day of the order confirmation. The delivery times shown on the order form are purely indicative, and any delays do not give the buyer the right to cancel the sale, refuse the goods or claim damages. .
If the buyer does not fulfill his commitments, (in particular receipt of the goods and payment of the purchase price), the EDM SERVICE Company is entitled to terminate the sales contract and claim damages.

The Company is released from its obligation to deliver for all fortuitous events or in the event of force majeure, such as floods, fires, total or partial strikes, lockouts, etc. without having to grant compensation or damages.

The goods travel at the recipient's risk and peril, regardless of the mode of transport, free or collect; the goods can however be insured on the express specification of the customer and at his expense. It is up to the recipient to check the goods on arrival and to exercise, if necessary, recourse against the carriers within 48 hours and to inform the seller within the same period.

No goods may be returned without the prior agreement of the seller. The return only concerns goods that have not undergone any modification or alteration and must be made in the original packaging. The costs of transport, possible restocking and repackaging are the responsibility of the buyer.

Our equipment is invoiced on the basis of the rates in force on the day of delivery.

Unless otherwise stipulated, our terms of payment are:
either 60 days, net date of invoice by LCR,
or cash by check within 10 days of issue of invoice with 2% discount. In the event of a discount, the amount of any VAT deductible by the buyer must therefore be reduced by that relating to the discount.
By express agreement and unless postponement requested in time and granted by us, failure to pay for our supplies on the due date will automatically result in:
the immediate payment of all sums remaining due;
late penalties based on a rate equal to 1 time ½ the legal interest rate (law 92.1442 of 31-12-1992).
the costs and fees of the intervention of a Litigation Company and any legal costs.

If the customer renounces his order, the contract will be terminated automatically and if a deposit is paid, it will remain with the seller as compensation.

By express agreement, the goods supplied will remain our property until effective payment of the full price in principal and incidentals. The remittance of bills or securities creating an obligation to pay does not constitute payments
The retention of title clause is an integral part of our general conditions of sale.
In the event of seizure by a third party on the equipment, the buyer is required to inform us immediately.
The installments remain paid to the seller in the event of the retention of title clause being invoked.

The seller is required to guarantee the hidden defects of the goods sold under the terms of articles 1641 to 1649 of the Civil Code.
All warranty claims for hidden defects will only be taken into consideration if they are notified to us in writing as soon as the defect is observed and the offending part(s) can be made available to us.
Under no circumstances can the seller be held responsible for the direct or indirect consequences, both on people and on property, of a defective or altered product.

All disputes relating to this contract will be the sole jurisdiction of the Commercial Court of VERSAILLES.
Unless there are special written agreements, any order automatically entails the buyer's acceptance of our general terms and conditions of sale, notwithstanding the existence of the buyer's general terms and conditions.